UNFI Fiscal Year 2024 Takeaways
October 11, 2024 5 minute read
As we strive to become our industry’s most valued partner, we’re committed to building on our strengthened foundation and getting better every day in fiscal 2025. As we’ve completed fiscal year 2024, we're looking back at a handful of the key trends we recognized and sharing some of the core accomplishments that helped add value for all our stakeholders, starting with value-added services to help our retail customers thrive in a competitive marketplace:
- Adding New Value Through the First-ever UNFI Media Network
Shoppers in today's marketplace are seeking value. To set your store apart from the rest, focus on niche and differentiated services. The UNFI Retail Media Network simplifies the process of delivering customized digital offers and promotions to your shoppers. These tailored marketing efforts resonate better with your audience compared to traditional methods, thus providing value to both your store and your shoppers' needs.
- Increasing Our Efficiency by Optimizing Our DC Operations
Focusing on increasing efficiency begins with optimizing our distribution center network. Over the past year, our focus has been on enhancing service levels and reinvesting in value-adding capabilities to better serve our suppliers and customers. For instance, as a part of our ongoing strategy to optimize our DC network, UNFI has launched a new Manchester Distribution Center equipped with technology aimed at improving the customer experience, enhancing quality and service, increasing facility capacity, and reducing overall costs for fulfilling customer orders.
- Delivering Unique Products and True Differentiation through an Elevated Customer Experience
Given that more consumers are becoming increasingly price-sensitive and prefer eating at home, differentiation has become crucial. UNFI's selling shows offer unique products, experiences, and a vast network of suppliers across North America, providing retail solutions to enhance your customers' shopping experience. It's essential to position your store by offering unique products and experiences that can't be found anywhere else, making your store a go-to destination.
Beyond the key trends, we worked together and achieved a set of shared wins that enabled us to create innovative solutions for our associates, suppliers, and customers alike. From renewed agreements with industry leaders to high-level recognition, we’re proud of our fiscal year 2024 accomplishments:
- Extended our agreement with our largest customer, which now spans 8 years.
- Launched the UNFI Media Network.
- Elevated our selling show experience with our first-ever Customer and Supplier Circle of Excellence awards.
- Achieved recognition as a Best Place to Work for Inclusion.
As we look ahead to fiscal year 2025 and beyond, we’re focused on initiatives that will enable us to get better every day. When we work together, we are better able to meet the needs of our customers and suppliers through solutions that deliver profitable growth to their businesses today, tomorrow, and well into the future.